We understand how important it is to provide you with assistance and the best solutions as quickly as possible in such situations, so we advise you to take the following steps if the heat pump is flooded with water:
- First, turn off the fuses for the external and/or internal heat pump.
- Wait for the water to recede, then open the side of the heat pump to let any remaining water drain from the inside. Ensure that the electrical components are thoroughly dried before resuming normal operation.
- Do not reconnect the heat pumps to the power grid.
- Prepare the technical data of the heat pump, including the model and serial number, and call a local supplier.
- Professional service teams will come to assess the condition of the heat pump as soon as possible to carry out any necessary repairs.
