SPARE PARTS FOR HEAT PUMPS: WHY FAST AVAILABILITY MATTERS 

Heat pumps are modern yet complex systems. Like any technology, they need occasional maintenance. The most frequent reasons for breakdowns that lead to system shutdown are: 

• impurities in the heating water, which can cause blockages and malfunctions, 

• electronics failure due to overvoltage, lightning strikes or unstable power grids, 

• incorrect phase sequencing during electrical work, such as replacing a switchboard or connecting a generator. 

When your heat pump suddenly fails, everything stops. And when the technician says you’ll need to wait 10, 15 or even 30 days for a replacement part, the pressure sets in. This is when the difference between manufacturers becomes evident. 

At KRONOTERM, we understand this well. Thanks to our in-house production and decades of experience in servicing and repair, we know exactly which parts are most vulnerable. That’s why we always stock the most frequently replaced components, such as fans, sensors, circulation pumps and control units- without the need for waiting for shipments from other continents. With remote diagnostics, we get to know your system in advance and prepare appropriately, including bringing the right spare parts. 

Older heat pump models are not forgotten either. For most of them, we still provide original or compatible replacement parts. In the rare cases where a specific component is no longer available, we’ll ensure an equivalent solution is provided. That means your KRONOTERM heat pump remains reliable even 10 or 15 years after purchase. 

The most commonly replaced parts are those most exposed to daily use and wear: 

• fans, which ensure heat exchange, 

• sensors, which monitor temperature, flow and pressure, 

• circulation pumps, which ensure proper water movement. 

At KRONOTERM, we keep nearly 3,000 different spare parts in our own warehouse to ensure quick fault resolution. 

Choosing a European manufacturer isn’t just patriotic – it’s a practical, strategic choice. KRONOTERM is not just an assembler of imported parts. We handle our own R&D, testing, production, and after-sales support. This means: 

• we are not dependent on global supply chains – which proved critical during the pandemic, 

• we have direct control over all components – enabling faster diagnosis and resolution, 

• many users report that their technician is also their “repairman” – often without sufficient knowledge. The result: misdiagnosis, improper interventions, and additional costs. 

Our service technicians are specially trained for accurate diagnostics and effective repairs. Our partners regularly attends training sessions held at the very place your heat pump is made – in our own facility. All with one goal – to keep your device running smoothly for as long as possible. 

Would you like your heating system to be supported by someone always within reach? Contact us and we’ll prepare an offer for a reliable, European-made KRONOTERM heat pump.